Managed Services


RNS takes a responsive and progressive approach to provide Managed Services. We blend speed, agility, and simplicity to minimize the many challenges in scaling and managing information technology infrastructure while actually reducing costs. To accomplish this, we rely on an advanced set of IT tools and skilled IT professionals. We provide exceptional value and innovation to achieve measurable reliability and performance results.

We possess the 6 skill sets business executives are looking for in a Managed Services Provider: Agility, Customization, IT skills, Leadership/advisory services, Experience and Customer service.

Implementation Professional Services

Are you seeking help to achieve fast and effective security deployment with minimum resources in the given time frame?

RNS believes that customer satisfaction is dependent on good technology and a fast, smooth, successful implementation by Certified Professionals. Our proven implementation methodology ensures your solution is done right the first time and helps you achieve maximum value. Using Industry recommended Project Management approach, we work with you to understand your business objectives and hence we can accelerate your deployment and prepare for future enhancements.

Advanced Support

RNS experts support your core business by maintaining your complex IT environment. Our annual maintenance services provide our customers with comprehensive support plans to address the requirements of managing our client’s IT. RNS security services are fully customizable – and we can create a support plan just as required by our clients. Our several years of expertise in providing support services helps us deliver SLA-based Annual Maintenance Services– regardless of your OEM brand. RNS has been identified by most leading IT security brands as their trusted security services provider for meeting the highest service standards through a strong commitment to customer satisfaction and continuous improvement.

Our services include:

  1. Onsite Support as well as Remote Support Options
  2. Regular Preventive Maintenance Support
  3. Basic Configuration Support
  4. Incident Response Support as per SLA
  5. Telephonic / Email Support

Monitoring & Management Services

RNS’s monitoring and management services capitalize on the accessibility and reliability of your enterprise network as well as optimizing your system to its fullest advantage. We can help lower costs, reduce network complexity and improve reliability with remote, web-based or on-site technical support and repair and exchange services.

Our Monitoring & Managed Services features include:

  1. Next-Gen SIEM
  2. Incident Response
  3. Security Analytics
  4. User Behaviour Analysis
  5. Security Orchestration & Automation
  6. VAPT
  7. Security Devices Management

IT Staff Augmentation

RNS staffing solutions focus on headhunting skilled and right resources while mapping and matching them to the client’s corporate environment. We cater to SME and Enterprise industries in the UAE and the GCC region. Equipped with a complete understanding of the security domain and more than 150 active clients, RNS proves to be one of the most renowned companies delivering the right resources at the right time. A qualified workforce which can deliver dedication and passion for excellence to our clients is our objective behind the process.

How many of us think about the fact of investing in the right resources?

Lower efficiency, less attendance, inadequate skills and talent, defenses, sick or annual leave alternates, employment challenges, and supervision issues all of these are quite common issues in IT departments at most organizations. 

RNS empowers you to grow into the future by investing in the right people who are skilled to address your requirements in the given time frame. Our robust talent database helps us in choosing the eligible resources for you. Our accomplished IT resources take away all the burden of senior managers, facilitating them to dedicate their quality time to the organization’s business goals.

We ensure to choose the engineers who are well trained in the required areas of technology as well as relevant industry standards towards processes such as ITIL & ITSM. These sessions are conducted prior to deployment as well as on a continuous basis which gears them up towards delivering real value to customers. RNS also takes responsibility of end to end employee management.