Success Stories Success does not come to the fragile. It comes to those who learn to look beyond failures, mistakes and setbacks. Success is the ultimate reward for hard work, determination and passion. RNS growth in the past years has been meteoric. The company understands that success is a journey and not a destination; hence we channelize our energy and focus on leveraging our resources and expertise in achieving new heights. We attribute our success to our customers who are an inseparable part of this journey. Al Shirawi Enterprises Oasis Investment Group: Contributing the best business initiatives for the overall well being of different communities The ambitious vision of the Al Shirawi is to make the world a better place by facilitating high quality solutions to different communities. The flagship of Al Shirawi Groups sustainability efforts is evident in all their achievements. An aggressive business passion is the underlying stone behind the establishment of the group. The remarkable journey of Al Shirawi Enterprise started from a trading unit to a largest industrial complex and then to a dominant conglomerate comprising of leading businesses which are recognized globally Read More Background of Discussion 2017 marked as the splendid year of security at Al Shirawi Group. The IT Experts at the organization are highly skilled and are up to date when it comes to transforming trends in technology. Taking the path to digital transformation Al Shirawi group came up with concepts of Automation and business security which are coded as chief anxiety points. The technology team is headed by one of the most recognized CIO’S for his IT Excellence, in the region – Mr. Madhukar Nath Chaturvedi who comes with a tremendous experience of 35 years in IT, delivering a competitive edge to accelerate the business success by recognizing the most innovative technologies in the current market. His guidance helps the IT of Al Shirawi in proving themselves as market leaders and role models in laying footprints in most of the sophisticated software implementations in the middle east. Planning and Designing solutions for appropriate business operations is a priority at Al Shirawi Group, saying a strict no to cosmetic application strategy. Information Security plays a substantial role in all the different business verticals at Al Shirawi Group by 2019. While Enforcing the security posture RNS secured the Enterprise with Checkpoint NG Firewalls establishing secured connectivity between the branch firewalls and the datacentre. RNS proposed solution can secure the Enterprise from the outside threats and also does the segmentation of the internal network/resources. Executive Statement Looking into the Future, Al Shirawi Group intended to transform the enterprise security environment by building a highly secured framework. Deployment of the most advanced Next Generation Firewalls at the datacentre while connecting their multiple sites in different locations by VPN and MPLS connectivity well-defined the principal project objective. Why RNS? “It’s the people who make the difference”. Al Shirawi Group Appreciates RNS as a brand that is partner agnostic. RNS experts pay special and classified attention to the customers’ requirements there by tuning to the customer’s frequency. The technical engineers of RNS are highly qualified with good capability to handle enterprise projects. Al Shirawi Group came up with multiple queries but RNS technical team controlled the situation well by promising the SLA’s and admiring the motives. The overnight efforts of the engineers and the persistence, well-structured the success of the project. Action Plan – Checkpoint RNS team got involved in complete 45 Days Proof of concept with Al Shirawi Group. Due diligence of minute details of the enterprise environment including different sites, networks, applications and traffic analysis. 1) Site Survey Analysis 2) Identification of networks and segments 3) Routing and connectivity between sites 4) Staging of Solution 5) Deployment of security Gateways and Security Management Server 6) Migration of Components with Minimal Downtime 7) Framing and Implementing the security policies 8) Integration, Testing & Fine tuning 9) User Acceptance Testing (UAT) 10) Training and Knowledge Transfer Key to Successful Implementation Checkpoint Next Generation solution met the sensitiveness and high expectations of Shirawi technical expertise which motivated us in taking a decision of implementing the same in all our sites said Mr. Srinivas Rao, Sr. Manager – IT Infrastructure & ISMS – Al Shirawi Group. Major Milestones for the successful execution are: 1) Analysing the right business requirement 2) Identifying the potential solution which is a right match for the enterprise architecture. 3) Evaluating and comparing prospective solutions 4) Selecting and creating recommendations 5) Determining on the approach for the project implementation 6) Deployment of the finalized Solution RNS Commitment to Al Shirawi Group was a benchmark. The smooth and timely support of Al Shirawi Group team encouraged us in delivering the project as per planned approach said Mr. Kumanan, Head – Technology Services – RNS Technology Services. RNS TrendMicro Endpoint Suite Implementation Endeavouring to be one of the most competitive business houses with emphasis on efficiency in operations, reliability for customers and thrust on development. The Group is one of the largest Retail organizations creating an exceptional value with its operations across the world. The Group operations have a range of diverse product and business interests that predominantly include retail, building and construction, industrial and joint ventures. Read More With a dynamic presence throughout UAE, Oman, Saudi Arabia, and Iraq; its reach stretches across Asia, Middle East, and African continent, parts of America, Australia and New Zealand. As one of the leading business houses in the U.A.E., The Retail leader is a regional partner to over 370 international brands and principals across the world…. Endeavouring to upgrade the safety of endpoints in the organization, the retail leaders made the decision on TrendMicro Endpoint Protection Suite which was a major game changer in satisfying all the mandatory objectives. The group had decided to partner with RNS Technology Services to further enable the advancement and build out of their security infrastructure. RNS had a solid understanding of the group’s business requirements and presented with them TrendMicro Enterprise Security for Endpoint Solution to address their specific business goals and security challenges communicated. Office Scan XG, Application Control, Encryption, Device Control, Scan Mail for Exchange, Deep Security, Mobile Security and Control Manager for centralized management, were the components of the complete suite that were implemented. Why RNS? “Success is no Accident, its pure Hard work and Determination” the continuous follow up and the dedication of the sales expert formed a path to this achievement. The former organization appraises RNS as an organization for whom the customers and their needs are the topmost priority. The strength and commitment of the technical team in executing the project also added feathers to this implementation. The IT team of the retail leader is happy with the cooperation of resources even when there were fewer difficulties while in the implementation process. The overall efforts made in fixing the gaps with involvement of the vendor are much appreciated. The excellent support of RNS is the success factor. The Retail Giant is happy to recommend RNS to many other clients for the enterprise security requirements. Action Plan – TrendMicro Enterprise Suite RNS sales manager along with the technical team participated in submission of project plan. The key activities in the implementation are bulleted below. 1) Information Gathering 2) Submitting the Project Plan 3) Installation and Configuration of TrendMicro Enterprise Suite components 4) Configuration of policies and rules as per best practices 5) Integrations with existing infrastructure components 6) Manageability of all components centrally for reporting and management 7) Testing and Fine tuning 8) Training and Knowledge Transfer. Key to Successful Implementation TrendMicro Enterprise Suite satisfied the scope, technical requirements and budget, which set the endpoint solution as a right fit to our infrastructure, said the IT Infrastructure Lead. Major Milestones for the successful execution: 1) Identifying the potential solution which is a right match for the organization. 2) Accurate analysis of the endpoint inventory assets and planned phase-wise rollout of agents in a timely fashion 3) Project lead by a team of highly resourceful engineers to troubleshoot and resolve related issues on the spot. 4) Developed precise and feasible policies as per the organizational requirements. 5) Determining on the approach for the project implementation Action Plan – Checkpoint RNS team got involved in complete 45 Days Proof of concept with Al Shirawi Group. Due diligence of minute details of the enterprise environment including different sites, networks, applications and traffic analysis. 1) Site Survey Analysis 2) Identification of networks and segments 3) Routing and connectivity between sites 4) Staging of Solution 5) Deployment of security Gateways and Security Management Server 6) Migration of Components with Minimal Downtime 7) Framing and Implementing the security policies 8) Integration, Testing & Fine tuning 9) User Acceptance Testing (UAT) 10) Training and Knowledge Transfer Key to Successful Implementation Checkpoint Next Generation solution met the sensitiveness and high expectations of Shirawi technical expertise which motivated us in taking a decision of implementing the same in all our sites said Mr. Srinivas Rao, Sr. Manager – IT Infrastructure & ISMS – Al Shirawi Group. Major Milestones for the successful execution are: 1) Analysing the right business requirement 2) Identifying the potential solution which is a right match for the enterprise architecture. 3) Evaluating and comparing prospective solutions 4) Selecting and creating recommendations 5) Determining on the approach for the project implementation 6) Deployment of the finalized Solution RNS Commitment to Al Shirawi Group was a benchmark. The smooth and timely support of Al Shirawi Group team encouraged us in delivering the project as per planned approach said Mr. Kumanan, Head – Technology Services – RNS Technology Services. RNS Sentinel One Endpoint Security Implementation RNS supports UAE’S Leading Steel Manufacturer to proactively migrate their infrastructure to one the best platforms for End Point Security – Sentinel one The government of UAE owned Enterprise in the manufacturing business is a prevalent industrial conglomerate and a driving force for executing the Abu Dhabi Governments industrial diversification policy. “The Enterprise is the only integrated steel plant in the UAE, utilizing the latest rolling mill technology to produce rebar, wire rod and heavy sections” Read More .……“The Critical Infrastructure of the enterprise organization was deployed on the traditional endpoint security platform from past many years which did justice in the company up to a good extent when the rate of cybercrime in the market was low. The management team of the security division decided to upgrade the platform based on the innovations in the trends of information security to a dynamically protected environment with forensics and incident response to protect the whole organization from any of the future risks in the cyber world. Why RNS? RNS considered the situation as a best opportunity instantly and a team of security experts from RNS met the client and made a detailed report on the company’s policies. RNS was able to strategically define and analyse on the objectives outlining the preeminent plan on execution of the security system in the company’s infra. Every line of action that was proposed to the client by RNS was well communicated to the technical team and the enterprise appreciated the quick effort. Action plan – Sentinel one [ Incredible innovation in End Point Security] “Sentinel One is the only platform that defends every endpoint against every type of attack, at every stage in the threat lifecycle”. RNS Technical engineers recommended the enterprise with Sentinel one end point security system and gave them the proof of concept and did a demonstration in their test environment. The team of the former organization was impressed with the solution and took a decision on the immediate execution. Our tech experts did a complete format and restore on the existing server atmosphere which was on the traditional security set up and prepared the structure to launch on the dynamic platform of sentinel one. Key to Successful Implementation “Most businesses find it relatively easy to maintain the operations of the organizational Risk and Compliance. The real challenge is to carry out the implementation of active security platform as optimally as possible,” says Mr. Samir Chopra – CEO – RNS Technology Services- Dubai, who emphasizes on the importance of involving management throughout the process. The Head of IT infrastructure of the Enterprise was responsible for the complete implementation and agrees entirely. “Involving key people in management is crucial to the success of the project. We made quick decisions on this entire execution as it was very critical for our operations to run seamlessly thereafter”. “This execution was an overnight effort of the team RNS who worked commendably to achieve 200% success in expelling the malware out of the systems “says Mr. Kumanan – Head of technology, RNS. Benefits to the Enterprise 1) An agent was successfully deployed in the setup of the client which would safeguard the assets of the organization’. 2) With the support of RNS, the enterprise successfully prevented the risk of Ransomware and is all set to face the future malwares 3) The enterprise is now active on granular visibility to all the dynamic endpoints in their environment. One Liner: Customer Review for RNS RNS Success to this Project is the result of commitment to excellence, intelligent planning and focussed effort in marking up to the deadlines.